…Purchased 370 days ago and just stopped working, 5 days out of warranty. This unlucky customer had there Samsung Tab 3 repair shipped to us from Castlebar using our free collection service, with a report that the tablet would not play any sound with or without headphones. Lovely.

One our engineers checked it out, and noticed that there was some oxidation in the jack socket (where you plug in headphones), causing the tablet to malfunction. Basically every time the customer had no headphones plugged in, the tablet thought he did, so when any sound was playing, it was playing it through non existent headphones. The annoying thing for the customer, was that when he did plug headphones in, the jack was to damaged to read them properly, so no sound again. 

Thankfully, we were able to replace the jack unit on the tablet in a couple of hours, and have the tablet shipped back to the customer as good as new in no time, with a 6 month warranty. 

Broken Samsung tablet? Check out out Samsung Tablet Repair page for more information and prices, and fill out a short Repair Request form, to get your device collected from you anywhere in the country, free of charge.