If you had a phone that would not make a sound, what would you think the most likely cause of that would be? Recently, a customer dropped this damaged Samsung Galaxy Trend Plus into our repair centre, telling us that the phone would not make any sound whatsoever; it wouldn’t ring, wouldn’t play with headphones plugged in, and the customer couldn’t hear anything while on the phone.

The usual reason for all these problems to occur is almost always one of two things; either the headphone jack was damaged, or the audio chip on the mainboard is damaged. Thankfully, in this case, the jack was causing the problem, so one of our engineers performed a Galaxy Trend Plus jack replacement, and have the phone back as good as new in a couple of hours, with a full 6 month warranty.

Broken Samsung Phone? Check out our Samsung Phone Repair page for more information about repairs and prices. Fill out a short Repair Request form to have you device collected from you, anywhere in the country, free of charge!